Hah!

Just got the following email from SBC:

Greetings Susan,

Thank you for your recent email.

We would be happy to send you copies of your bills from June 2001 to present. However, before we do so, we must advise you there is a $5.00 fee per bill copy. Your next months bill will include a charge of $220.00 if we send all bills from June 2001.

We have removed the late payment fee due to the trouble that you have had with your statement. We apologize for any inconvience that you were caused.

Thank you for choosing the SBC family of companies. We value your business and continued loyalty.

As Master Funakoshi says in Fist of Legend, "We are draw."

(p.s. What the hell they mean by "loyalty"?)